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31 March 2021
Leading hotel franchise group Choice Hotels Asia-Pac has recognised Comfort Inn May Park in Horsham as one of its top 25 performers in Australia.
The hotel has taken out the group’s ‘hotly contested’ 2020 Gold Award, which recognises great customer service and exceptional guest experiences at properties from Melbourne to Mackay and throughout New Zealand.
Choice Hotels Asia-Pac chief executive Trent Fraser said the Horsham hotel deserved recognition for providing its customers with exceptional service, despite the pressures the COVID-19 pandemic placed on the tourism sector.
“Congratulations to the team at Comfort Inn May Park on this win, which I’m sure is a welcome way to start a great year as we seek to put the challenges of 2020 behind us,” he said.
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“It is wonderful to recognise our top operators this year through our awards.”
Mr Fraser said the 2020 Gold Awards were measured on a ‘likelihood to recommend’ metric calculated on direct and verified customer feedback, combined with franchisee engagement.
The nominees were judged by a panel from the Choice Hotels Asia-Pac executive team.
Each property named as the ‘Hotel of the Year’ for their brand goes into the running for a Choice Hotels International Hotel of the Year award, to be announced later in the year.
The entire March 31, 2021 edition of The Weekly Advertiser is available online. READ IT HERE!
The entire March 31, 2021 edition of AgLife is available online. READ IT HERE!